Keel

Contact

One person reads this. Me.

Email

campbefs@gmail.com

Same address for Giftline support and for custom app questions. No form, no ticket number, no autoresponder.

Want something built?

There’s no form. Four things get you a useful reply instead of three rounds of questions:

  1. What the store sells, roughly, and how big it is.
  2. What you’re doing now. The spreadsheet, the manual step, the workaround.
  3. What you want instead, described the way you’d explain it to a new hire.
  4. Whether it has to talk to anything outside Shopify. An ERP, a 3PL, a supplier feed.

I’ll tell you if it isn’t worth building. That’s the answer more often than not, usually because Shopify already does it or a $10 app already does.

Something broken in Giftline?

Email works. So does the public issue tracker, if you’d rather write it up where other merchants can see it. Every defect goes there with what caused it, including the one Shopify’s reviewers found before the app was approved.